Financial
Check transaction log
On your Dashboard go to Financial -> Transaction Log:
See your transactions log, payments date, total paid, status, services type, and more information:
To generate an invoice for your payment, Click on the Generate Invoice Button, and Floppy will generate an invoice for you with your Billing information:
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Check top up history
To check Account Top-up History, Top-up Report, On your Dashboard go to Financial -> Top Up History:
Detailed report of an individual's Top-up history, compiled and presented in an easy-to-understand.
Services type, Balance before the top up and after, the actions, current funds, and more information about topping up.
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Update billing information
To update, edit or change your billing information, on your Dashboard go to Financial -> Billing Information:
Please review and make sure that all your billing information is up to date, then click on Update Billing Details Button:
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14 days money back guarantee
In line with our pledge to exceptional customer satisfaction, Floppy Send SMS has one of the most generous refund policies.
If for any reason, you feel that our service does not meet your expectations, we will provide you with a full refund.
Upon requesting a refund within 14 days of doing any type of payment, you’ll get a full refund.
However, the cancellation request will not be entertained if the reason is not valid.
After 14 days, refunds will be processed on a case-by-case basis. So, fair?
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